Terms of Service

Last updated: March 15, 2026

1. Agreement to Terms

By accessing or using the PartRun platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. PartRun is operated by PartRun, Inc. ("we," "us," or "our").

2. Description of Service

PartRun is an on-demand delivery marketplace that connects construction contractors ("Contractors") who need materials delivered to their job sites with independent delivery drivers ("Runners") who pick up and deliver those materials. PartRun does not sell, manufacture, or stock any construction materials. We are a technology platform that facilitates the connection between Contractors and Runners.

3. User Accounts

To use the Service, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Contractor Terms

As a Contractor, you agree that:

  • You are responsible for providing accurate delivery addresses and contact information
  • Material prices are estimates and may vary at the point of purchase
  • You will reimburse the Runner for the actual cost of materials purchased on your behalf
  • Delivery fees are set by you and agreed upon before the run is accepted
  • You will inspect materials upon delivery and confirm receipt through the platform

5. Runner Terms

As a Runner, you agree that:

  • You are an independent contractor, not an employee of PartRun
  • You will use your own vehicle and are responsible for all associated costs (fuel, insurance, maintenance)
  • You will maintain valid auto insurance and a valid driver's license
  • You will purchase the correct materials as specified in the order
  • You will provide proof of delivery (photo) upon completing each run
  • You will deliver the original store receipt to the Contractor
  • You are responsible for reporting your earnings for tax purposes

6. Payments

Delivery fees are set by the Contractor when creating an order. Runners are paid the agreed-upon delivery fee upon successful completion of a run. PartRun may charge a service fee on transactions. Payment terms and methods are subject to change with notice.

7. Limitation of Liability

PartRun is a marketplace platform and is not responsible for:

  • The quality, accuracy, or suitability of materials purchased
  • Damage to materials during transit
  • Actions or omissions of Contractors or Runners
  • Delays caused by supplier stock issues, traffic, or weather
  • Any indirect, incidental, or consequential damages

To the maximum extent permitted by law, PartRun's total liability shall not exceed the amount of fees paid by you in the 12 months preceding the claim.

8. Prohibited Conduct

You may not:

  • Use the Service for any illegal purpose
  • Impersonate another person or entity
  • Interfere with the operation of the Service
  • Attempt to circumvent the platform to arrange deliveries directly
  • Submit false or misleading information

9. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may delete your account at any time through your account settings.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting a notice on the platform or sending you an email. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

11. Contact

If you have questions about these Terms, contact us at legal@partrun.com.